SHIPPING TIMES AND DELIVERY CHARGES
Shipping within US
Standard Ground Shipping – $9 (3 to 10 days)
Standard delivery, which is regular ground shipping, takes between 3 and 10 days within US.
Orders requiring any alterations or monogramming will add a day or two to all delivery times.
Shipping To Canada
Standard Ground Shipping – $ 19
Standard delivery, which is regular ground shipping, takes between 7 and 10 business days within the Canada. Please add 1-2 business days for any required alterations or monogramming. We cannot account for minor delays in customs.
Shipping Outside North America
Standard $ 25
Standard shipping’s delivery times vary between 10 to 30 days from the order date.
UPS or your Post Office may be required to collect taxes and duties by the Government of the Country in which you live. These duties are specific to your country and we cannot control or predict them. By placing and order, you agree and guarantee that you will accept these charges. If you reject the parcel for whatever reason, you remain fully responsible for payment to us for the goods ordered and for the shipping charges. If you do reject the parcel, we may at our choice arrange to ship the goods back to us at your expense. On their arrival back, you will then be credited with the value of the goods (if still saleable), but remain responsible for the shipping cost in both directions
The purpose of The Shirt Store existence is to make you satisfied with our quality products,
For any reason if you are not satisfied with our products that you have purchased from us you are most welcome to return them to us within the period of 28 days, we show no hesitation is accepting a return of unworn and unaltered items for a credit or exchange. All clearance items and undergarments are FINAL SALE.
You can simply send us the items back with a note for either a new item number for the exchange or a request for store credit.
As soon as we get original receipt from your end along with the returns, we will right away credit your amount to the actual form of payment.
Please note all sale-able merchandise should carry an original receipt, if in any case you are unable to provide us with your original receipt, returns will not be entertained.
The Shirt Store may replace or refund merchandise with a justifiable manufacturer defect.
Returns on Made to Measure:
Made to Measure Shirts are 100% guaranteed to ensure you the satisfaction you desire and if in case of you’re not fully satisfied and need an exchange or a refund we would love to help you out with all your queries.
Kindly note we cannot exchange or refund altered goods.
Retail Stores Returns & Exchanges:
At your own convenience you can also return or exchange merchandises to any of The Shirt Store store in USA.
For our customers in US, merchandise must be returned via shipment, you can receive your full refund back on returning your PayPal purchase by mail.
Our Mailing Address:
Customer Care Division,
The Shirt Store, 51 East 44th Street
New York, NY. 10017